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Key takeaways · Webinar, Oct 2022

Neurodiversity: Creating an inclusive workplace

This session looked at what neurodiversity means, the barriers neurodivergent people face in getting into work and staying there, and practical steps employers can take to build an inclusive workplace. Host James Marsh of HRreview was joined by Stephanie Kukoyi, Senior People Scientist at Culture Amp.

Stephanie Kukoyi, Senior People Scientist, Culture Amp. Hosted by James Marsh, HRreview.

Key takeaways

  1. See neurodivergent differences as strengths and challenges, not deficits

    Stephanie Kukoyi described neurodiversity as an umbrella term for different ways the brain processes information, covering dyslexia, dyspraxia (DCD), ADHD, autism, Tourette's and more. Each brings strengths as well as challenges: creativity and problem solving in dyslexia, hyperfocus and resilience in ADHD, precision and attention to detail in autism.

  2. Neurodivergent people are a large, under-used talent pool

    Kukoyi estimated that around 15% of the population is neurodivergent, so most teams already include someone. The National Autistic Society has reported that only 16% of autistic adults in the UK are in full-time work, though most of those out of work want a job. A JPMorgan Chase report found staff in its Autism at Work programme made fewer errors and were 90% to 140% more productive.

  3. Getting a diagnosis is a barrier in itself, especially for adults and women

    People not identified at school face long NHS waits, and some assessments are only available privately. Many employers want a diagnostic report before they agree adjustments. Women are less likely to be diagnosed with autism, partly because they often mask their traits and partly because diagnostic profiles were built on research into males.

  4. Many reasonable adjustments are simple, so agree them with the person

    Kukoyi's examples were assistive software, sending a meeting agenda in advance, and changes to lighting or heating. The key is to work out with the individual what helps, not to apply a fix based on a label. A Texthelp study found 64% of neurodivergent workers believe their organisation could do more to support them.

  5. Equip line managers to have open one-to-ones

    Managers are central: they need to understand what adjustments look like and be comfortable discussing preferences and support. Where managers resist on grounds of team fit, use your own survey data on neurodivergent employees' experience and run awareness sessions that show the strengths these colleagues bring. If you survey staff, be ready to act on the results, or trust will drop.

  6. Make inclusion team-wide, so nobody feels singled out

    Awareness training run because of one named colleague can leave that person feeling exposed, so present it as general practice for everyone and ask the individual first. In recruitment, state clearly in job adverts that adjustments are available, and train interviewers in how different conditions can affect a candidate.

Watch a two-minute tip from this webinar

Worth watching for

The Q&A: line managers who resist on grounds of team fit, the risk of singling people out, and how organisations can help staff get a diagnosis.

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